B.R.O. Help

Ask about calls, leads, appointments, booking links, confirmations, or Google Calendar.

Never Miss Another Business Call.

B.R.O. answers your calls, understands your business, and takes action—so you can focus on what matters most.

Get My B.R.O. →Hear B.R.O. in Action
More calls. More customers. A more productive you.
☎
Answers Your CallsProfessionally handles every call, 24/7.
◉
Knows Your BusinessUnderstands your services, policies, and customers.
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Transfers When NeededConnects important calls to your team.
✉
Detailed Email SummariesClear recaps of every call so you stay informed.
✓Be More Responsive
✓Win More Business
✓Save Time Every Day
What your B.R.O. does

A receptionist that actually knows the business.

B.R.O. is built to handle the everyday calls that interrupt the workday, while keeping you informed and reachable when a caller truly needs you.

📞

Answers Your Calls

Your B.R.O. greets callers with your business name and the voice and personality you choose.

🧠

Knows Your Business

Give B.R.O. your website and it gets to work. It crawls your existing site, learns your services, hours, FAQs, policies, and important business details — so callers can get informed answers without you repeating everything during setup.

↗️

Transfers Callers

Decide who B.R.O. is allowed to transfer callers to, and let it route the right calls to the right person.

📝

Takes Messages

If you cannot take the call, B.R.O. can collect the important information instead of sending another prospect to voicemail.

✉️

Emails Call Summaries

After the call, B.R.O. can send you a concise summary of who called, what they needed, and what happened.

🎙️

Your Name. Your Voice.

Name your B.R.O., preview different voices, and choose a greeting that fits the personality of your business.

B.R.O. learns before it answers

If it’s on your site, your B.R.O. can learn it.

Already have a website? B.R.O. studies your existing public website and remembers the business information that matters — then combines it with anything else you specifically teach it during setup.

✓ Services and specialties
✓ Business hours and locations
✓ Frequently asked questions
✓ Policies and customer information
✓ Contact details and important instructions
Example:

A caller asks, “Do you provide emergency service after hours?”

If that information is on your website — or you added it during setup — your B.R.O. can use it when helping the caller.
How it works

From signup to answering calls.

1

Tell us about the business

Add the basics and your website if you have one.

2

Name your B.R.O.

Choose a name, voice, greeting, and call-handling instructions.

3

Connect your number

Use your new B.R.O. business number, or keep your current number by forwarding it to B.R.O.

4

Let your B.R.O. handle it

Calls get answered while you keep running the business.

The missed-call problem

What happens when you can’t answer?

Without B.R.O.

  • The call interrupts the job you are doing
  • The caller gets voicemail
  • A potential customer calls the next company
  • You return calls without knowing what they needed

With B.R.O.

  • The call gets answered immediately
  • The caller gets useful business information
  • Important calls can be transferred
  • You receive a summary when the call is finished
Live B.R.O. Demo

Call a B.R.O. and hear it for yourself.

Talk to our live demonstration B.R.O. just like a real customer would. Ask about the business, leave a message, or ask to speak with the test contact.

(424) 538-1717

This is a live AI demonstration line. Standard phone rates may apply.

Call the Live DemoGet My B.R.O.
Flexible monthly or annual plans

Upgrade because your business needs more — not because the chart says so.

Every plan gets the core B.R.O. experience: website learning, message taking, live transfers, detailed email call summaries, appointment scheduling, a Leads & Calendar workspace, customer confirmation emails, and Google Calendar integration. Higher plans add more call capacity, more business numbers, and more people B.R.O. can reach.

Pay yearly for 12 months of service at the price of 10. Annual plans are billed upfront; included minutes refresh each calendar month.

Starter

ANSWER MY CALLS
$69 / month
  • 200 included minutes — a practical starting point for lower call volume.
  • 1 business number — ideal for one main business line.
  • Up to 5 contacts — owner, manager, office, sales, or other key people B.R.O. may reach.
  • Website learning — B.R.O. crawls your public site and learns the business information that matters.
  • Detailed email call summaries — receive who called, what they needed, the outcome, and the important details from the conversation.
  • Live transfers + message taking — callers do not have to fall straight into voicemail.
  • Appointment scheduling + booking — give customers a business booking link and manage appointment requests from B.R.O.
  • Leads & Calendar workspace — keep new leads and appointment requests organized in one place.
  • Google Calendar integration — confirmed appointments can sync to your business Google Calendar.
  • Customer confirmation emails — send appointment confirmations and updates automatically when an email is provided.

Best for: one-line small businesses that mainly need missed calls handled professionally.

Get Starter
MOST POPULAR

Business

RUN MY FRONT DESK
$119 / month
  • 600 included minutes — more room for an active business phone.
  • 2 business numbers — use a main line plus Sales, Service, a second location, or another dedicated purpose.
  • Up to 15 contacts — enough for a growing team, departments, technicians, or sales staff.
  • More front-desk capacity — support a busier phone operation with more included minutes, business numbers, and reachable contacts.
  • Everything in Starter — including website learning, transfers, messages, automatic email summaries, appointment scheduling, the Leads & Calendar workspace, customer confirmation emails, and Google Calendar integration.

Why upgrade: choose Business when one number or five reachable people starts limiting how your company operates.

Get Business

Pro

RUN MY CALL OPERATION
$199 / month
  • 1,500 included minutes — built for heavier call volume.
  • Up to 5 business numbers — support multiple departments, locations, brands, campaigns, or dedicated call flows.
  • Up to 50 contacts — built for larger teams and more complex call destinations.
  • Larger call-operation capacity — built for more departments, locations, lines, and call destinations.
  • Everything in Business — with significantly more room to organize how callers reach your operation.

Why upgrade: choose Pro when B.R.O. needs to serve a larger organization rather than a single front desk.

Get Pro

What counts as a contact?

A contact is a person B.R.O. is allowed to transfer a caller to or notify directly — for example an owner, manager, salesperson, technician, office administrator, or billing contact.

Can I keep my current business number?

Yes. Once your B.R.O. number is active, you can forward your existing business number to it so callers keep using the number they already know. Your phone provider may apply its normal forwarding charges.

Why would I need more than one number?

Separate B.R.O. numbers can be used for different departments, locations, campaigns, or business purposes. Phone-number activation is currently platform-managed while automated Telnyx provisioning is being completed.

AI receptionist by industry

You've got a job to do. B.R.O. handles the phone.

See how business-aware call answering can help busy trades and service businesses respond to customers while their team is on the job.

❄️

HVAC companies

Service requests and scheduling inquiries while technicians are busy.

🔧

Plumbing businesses

Calls about repairs and quotes while you're on a job.

⚡

Electrical contractors

Capture the next inquiry without interrupting on-site work.

🏠

Roofing companies

Estimate and inspection requests even when crews are working.

🏢

Property managers

Tenant and vendor calls routed according to your office rules.

Explore all industries →

Everybody needs a B.R.O.

You run the business.
Let your B.R.O. handle the phone.

Set up your Business Response Operator and stop letting missed calls turn into missed opportunities.

Get My B.R.O.
B.R.O. Setup Helper
Ask about any setup field. Full Help Guide
Hi! I can explain what each setup field means, give examples, and help you decide what to enter. I will not change your account unless you do it yourself.