Different caller types
Customize greetings and knowledge about your office and its services.
AI business phone answering · Property Managers
Tenants, vendors, and owners all call. Keep calls organized.
Property managers handle many different callers throughout the day: tenants, maintenance vendors, owners and prospective renters. B.R.O. can answer business calls, identify why someone is calling and follow the instructions you've configured.
Hear a real B.R.O. demo. Your phone carrier's usual call rates may apply. Plans and availability are shown during self-service signup.
A common day on the job
What happens when you're busy?
While you're doing a property walkthrough, a tenant calls about a maintenance question and a vendor calls to arrange access. B.R.O. can gather the essential details and send a summary or transfer calls based on the rules you set.
Designed around the work
Three everyday problems B.R.O. helps with
Maintenance requests
Capture the reported issue and direct the caller to your established process.
Urgent matters
Define escalation procedures clearly; B.R.O. is not a 911 or emergency dispatch replacement.
You set the rules
Getting your B.R.O. working
01 · Sign upChoose a B.R.O. plan and tell the system about your business.
02 · CustomizeChoose a voice and greeting, add website knowledge, and set your preferred call routing.
03 · Manage callsOnce activation is complete, B.R.O. answers incoming calls and emails summaries based on your settings.
B.R.O. is an AI receptionist, not a licensed trade professional or emergency services provider. Actual transfers and scheduling depend on your configuration.
Questions from property managers
Frequently asked questions
Can B.R.O. decide whether a maintenance issue is an emergency?
You can configure escalation instructions, but B.R.O. is not a substitute for human judgment or emergency services.
Can vendors leave information for my team?
Yes. B.R.O. can take messages and email summaries of conversations.
Does it connect with my calendar?
Calendar features are available within B.R.O.; supported integrations require the account's configuration.
More ways to use B.R.O.